NO.86845

A variety of tools is available to help the analyst to discover the users' true needs. These tools are grouped into three broad techniques that are based on the degree of change anticipated in the to-be system - Business process（）is used when the basic business Requirements outlined in the system request focus on employing computer technology in some aspect of the business process. Two popular activities used in the technique are（）. Business process（）means that the basic business requirements target moderate changes to the organization' s operations. （）are three popular activities in the technique. Business process（）means changing the current way of doing business and making major changes to take advantage of new ideas and new technology.

第 1 问

A. automation

B. modeling

C. improvement

D. reengineering

第 2 问

A. duration analysis and outcome analysis

B. problem analysis and root cause analysis

C. technology analysis and activity elimination

D. activity-based costing and informal benchmarking

第 3 问

A. automation

B. modeling

C. improvement

D. reengineering

第 4 问

A. Duration analysis, activity-based costing and informal benchmarking

B. Outcome analysis, technology analysis and activity elimination

C. Problem analysis, root cause analysis and critical path analysis

D. Cost-benefit analysis, schedule analysis and risk analysis

第 5 问

A. automation

B. modeling

C. improvement

D. reengineering

参考答案: A B C A D

详细解析:

译文：

多种工具用来帮助分析人员发现用户的真实需求，这些工具按照目标系统设想的变化程度可以分为三类广义技术。当系统需求中描述的基本业务需求关注于将计算机技术运用于业务流程的某些方面时，使用业务流程自动化，该技术中使用的两种流行活动是问题分析和因果分析。业务流程改进意味着基本业务需求目标会让组织的运作有适度改变，持续期分析、作业成本方法和非正式基准是该技术中流行的三项活动。业务流程再造意味着要改变当前执行业务的方式和为了采用新理念和新技术的优势而进行重大改变。

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