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 IT Service Design ( SD ) provides good-practice guidance on the design of IT services , processes , and other aspects of the service management effort.(    ) does not belong to the main activities of service design process.


A. Service catalogue design

B. Release and deployment management

C. Service cost assessment

D. Service level design

参考答案: B

详细解析:

IT服务设计(SD)为IT服务、流程和服务管理努力的其他方面的设计提供了良好的实践指导,发布和部署管理不属于服务设计过程的主要活动

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